Terms & Conditions – Eloura Candle
Welcome to Eloura Candle. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

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Eloura Candle is an online brand offering handcrafted and premium candles.
These Terms & Conditions apply to all visitors, users, and customers of the website.
By using our website, you confirm that you are at least 18 years old or accessing the site under parental supervision.

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All product images are for reference only. Actual products may vary slightly in color, fragrance, or appearance due to the handcrafted nature of candles.
We make every effort to display accurate product details; however, minor errors may occur.
Eloura Candle reserves the right to modify or discontinue products without prior notice.

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All orders placed on our website are subject to acceptance and availability.
Prices are listed in INR and are inclusive/exclusive of taxes as mentioned.
Payments must be completed through our secure payment gateways only.
Eloura Candle reserves the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraud.

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Orders are processed within 2–4 business days.
Delivery timelines may vary based on location and courier services.
Delays caused by natural disasters, strikes, or logistics issues are beyond our control.

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Returns are accepted only as per our Return & Refund Policy.
Used, burned, or customized candles are not eligible for return.
Refunds, once approved, will be processed within 5–7 business days.

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All content on this website, including text, images, logos, and designs, is the property of Eloura Candle.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

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You agree not to misuse the website or engage in unlawful activities.
Providing false or misleading information may result in order cancellation or account suspension.

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Eloura Candle shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Candles must be used responsibly. Eloura Candle is not responsible for damage caused by improper usage.

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These Terms & Conditions are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts only.

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Eloura Candle reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

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For any queries regarding these Terms & Conditions, please contact:
? Email: support@elouracandle.com
? Phone: +91-XXXXXXXXXX
? Location: India

1. General Information

2. Product Information

3. Orders & Payments

4. Shipping & Delivery

5. Returns & Refunds

6. Intellectual Property

7. User Responsibilities

8. Limitation of Liability

9. Governing Law

10. Changes to Terms

11. Contact Us