Privacy Policy Page

Privacy Policy – Eloura Candle
At Eloura Candle, we value and respect your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you interact with Eloura Candle, we may collect the following information:
Personal details such as name, email address, phone number, and shipping address
Billing information required to process payments (handled securely by payment gateways)
Order history and purchase details
Device information including IP address, browser type, and browsing behavior
2. How We Use Your Information
Your information is used only for legitimate business purposes, including:
Processing and fulfilling orders
Communicating order updates and customer support
Improving our products, services, and website experience
Sending promotional offers or updates (only if you opt-in)
Preventing fraud and ensuring secure transactions
3. Data Protection & Security
Eloura Candle takes appropriate technical and organizational measures to safeguard your personal data.
Secure servers and encrypted payment gateways are used
Limited access to personal data is granted only to authorized personnel
We continuously monitor our systems to prevent unauthorized access
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Information may be shared with trusted service providers (shipping partners, payment processors) strictly for order fulfillment.
We may disclose information if required by law or legal authorities.
5. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience.
Cookies help us remember preferences and analyze website traffic
You may choose to disable cookies in your browser settings, though some features may not function properly
6. Third-Party Links
Eloura Candle’s website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
7. Your Rights
You have the right to:
Access, update, or correct your personal information
Request deletion of your personal data (subject to legal requirements)
Opt out of marketing communications at any time
8. Policy Updates
Eloura Candle reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
9. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
? Email: support@elouracandle.com
? Phone: +91-XXXXXXXXXX
? Location: India